Dealers

We welcome all our Dealers to this special section where we provide sales tools to facilitate the
offering and promotion of PageRouter.

PageRouter is an ideal product to make money because it is:

- Extremely reliable.
- Easy to install.
- Simple to use and program.
- Easy to service and upgrade.
- Feature-rich to accommodate any messaging management requirements.

As our authorized Dealer, we provide you with full sales support in a cycle that can be described
as follows:

1. Call to qualify a prospect.
2. Use the dialogue guide below with proven script to introduce PageRouter
3. Book a Webinar presentation for more than one individual.
4. Canamex Communications sales support staff will provide the presentation.
5. We will prepare a Proposal for you with prices and system configuration
6. You present the proposal and follow up.
7. You close the sale.
8. Canamex Communications will deliver the product and provide installation services, if needed.

These are eight steps to increase your revenue by selling Canamex Communications equipment.

COLD CALLING GUIDE

Immediate Goals

a) Identify the correct individual responsible of paging.
b) Say "key" phrases to create an interest.
c) Briefly explain solutions PageRouter offers.
d) Listen to what their problems are and make notes.
e) Determine their needs.
f) Arrange for a webinar with more than one individual, if they qualify.

Rules

a) Avoid long greetings - be assertive. Say why you are calling right away and ask one
questions.
b) Ask one question at a time.
c) Do not explain two features at the same time in the same sentence. Deal with one feature at a
time and always finish with a "qualifying" question.
d) If sent to voice mail, leave a short message and say that you will call back. Leave a call back
number.
e) Do not take more than 10 minutes to commit to a webinar with qualified candidates.
f) If you have someone asking for specific questions that you cannot answer, call Canamex
Communications sales line. We will help you to persuade the customer to go to a webinar.

Who you need to talk to

In the order of importance, ask for the Manager of Operations, Communications, IT,
Biomedics, Engineering and Telephone systems.

Problems they have

The Operations Manager is responsible to facilitate quick and reliable paging to Hospital staff
and plays a very important roll in the decision process. This Operation Manager must be the
primary target of your call. Main problems and key solutions

a) Messages may take from 1 to 10 minutes to be received by commercial pagers. PageRouter
can deliver messages in 2 seconds, a solution for code blue messages and staff-to-staff
communications.

b) Department and Nurse Supervisors cannot easily change and create Groups. PageRouter
provides this flexibility using a browser and drag-and-drop action on a map.

c) The Hospital may have a variety of onsite and commercial paging for Nurse call, visitors,
code-blue, maintenance, and healthcare staff. PageRouter integrates all messages into one
system providing logs and Message Management.

The IT Manager's main problem is that current paging software requires installation of
"software clients licenses" in each network computer. This is a time consuming function that
requires constant attention and service. Instead, PageRouter is installed in an independent,
stand-alone computer and provides paging from unlimited network computers using a
browser.

Depending on the size of the Hospital, the Communications Manager, Biomedics,
Engineering and Telephone Systems Managers have a similar responsibility as the
Operations Manager.
Key phrases to create interest.

DIALOGUE FLOW

When the operator answers

<You> Good morning, may I have the name of the Operations Manager?

<Operator> What is it about?

It is regarding your paging service. What is the extension? Please connect me.

When the manager answers

Key phrases to create interest from the moment the manager answers:

<You> Good morning, my name is John Walters from <Canamex Communications>. I am calling
because we have a solution that delivers messages to onsite pagers within (2) to (3) seconds
compared to minutes using commercial pagers. Are you using commercial pagers?

<Manager> Yes,

<You> The PageRouter solution is a Message Management System that allows your staff to
quickly create and change individuals in Groups carrying commercial pagers. Who is your paging
company?

<Manager> I think it is USA Mobility.

<You> We do not propose that you break existing contracts with your paging company. On the
contrary, PageRouter is a Message Management System that will improve paging operations by
delivering messages to the paging company. How many commercial pagers do you
approximately have?

<Manager> 200.

<You> Are they Numeric or Alphanumeric pagers?

<Manager> Alphanumeric

(Be aware that Hospitals may be using the commercial paging web site to page. There is no
address book or directory and there is no way to make Groups. There is no log of messages. It is
a very primitive way to page where the Hospital staff must type the pager number every time.
The Paging company does not provide logs that show the text of the messages).

<You> One immediate benefit is that PageRouter provides logs with detailed messages including
the text of the message. If you move to onsite pagers, the log shows confirmation of
transmission over the air. Do you think that this is an advantage to your operations?

<Manager> Yes.

<You> If you decide to move to onsite pagers, you will have tremendous savings because you
will not have to pay monthly fees ever. You can implement PageRouter as the Message
Management System to send messages to the commercial paging company and move to onsite
pagers whenever your contract ends.

<You> Another big advantage is that PageRouter is software operating in a stand-alone computer
connected to your network. We do not touch your Hospital server at all.

<You> Staff can page from unlimited computers by simply using a browser. There is no need to
install software on each computer.

<You> Staff can also page from touch-tone telephones.

<You> We can integrate messages to pagers, to Blackberries and to cellular phones. PageRouter
can receive messages from different sources such as Nurse call systems, computers, telephones,
email, and monitoring systems.

<You> I would like to request 1 hour of your time and invite other Managers to a webinar
presentation. You will actually see how you can send a message from a browser, view logs,
create and modify Groups. In short, it is a very dynamic presentation. You will see what you are
going to buy. How about next <Monday> at <9:00 AM>?

It is important that you book the presentation with more than one Manager, otherwise do not
book it.

The presentation takes approximately one hour. The result of the presentation is to prepare a
quote with price and the system configuration.