Public Safety

Obsolete parser software

With Computer Aided Dispatch (CAD) systems, Emergency Dispatch operators quickly
generate text messages when responding to incoming emergency calls. In most
applications, Parser software is used to filter out unwanted characters or words contained
within the text messages for delivery, via simulcast paging systems, to Emergency
Response personnel carrying pocket pagers. The problem is that many Parser software
companies are no longer supporting their products, rendering them obsolete, leaving
Emergency Dispatch Agencies in risk of service failure.

SMS and email are ineffective for Emergency Messaging

With the prevalence of cell phones, response personnel dislike having to carry both a cell
phone AND a pager. This generalized attitude has prompted many Emergency Dispatch
Agencies to use SMS and email to deliver emergency text messages to their cellular
phones.

Unfortunately, neither of these methods are reliable since they often take up to several
minutes to deliver messages. With SMS and email, senders have no way of knowing if a
recipient's phone is available to receive messages. Since SMS does not provide read
confirmation, the sender has no way of knowing if the recipient has, in fact, received the
message. On top of that, SMS messages are limited to 160 characters and do not provide
security or privacy since they can be read by any individual at the cellular stations.

PageRouter Pro provides you with a single platform to deliver text messages to in-house
and commercial pagers, and to any brand of smartphone from any number of cellular
carriers.

PageRouter is an important tool to communicate with emergency response personnel,
regardless of what kind of device they are carrying.

PageRouter can connect to your CAD to receive messages in ASCII or TAP, parse them
and deliver them to smartphones and to your simulcast system to leverage your prior
investments.

With a host of powerful features and options, PageRouter is the tool you need to meet
your messaging goals.

For example, CAD delivers:

08/13/2010 - xpz - code 343 - fire on 223 Gerber
Street - level 4 . Dispatch ambulance and fire truck
- message 223231

PageRouter sends message to simulcast paging
system, email destinations and to Smartphones:

"Fire on 223 Gerber Street - level 4 . Dispatch
ambulance and fire truck"

o Dispatch Operators

- Use a browser to login to send messages. There is no need to install client software.
- Use an unlimited number of computers.
- Create unlimited Groups of recipients with pagers and Smartphones.
- Can deliver messages to Smartphones within seconds - EVERY TIME!
- Can see if the intended recipient(s) is(are) available to receive messages,
BEFORE sending the message.
- Have the ability to view if the message has been delivered to the Smartphone(s).
- Automatically receive a notification the moment the recipient reads the message.
- Can establish chats with one or more Smartphone users.
- Receive messages from Smartphones and other computer users.

o Security

- Messages and attachments travel protected by AES-256 bit random encryption,
between computers and Smartphones.
- Authorized users login with programmable username and password to send messages.
- PageRouter operates protected by your firewalls.
- THERE IS NO NEED TO PROGRAM THE CELLULAR TELEPHONE NUMBER TO SEND TEXT
MESSAGES TO SMARTPHONES.
- A Master Message Log stores all messages with date of transmission, status, who sent
the message, who received the message and the text of the message.
- Only authorized personnel can obtain printouts and export message Logs.

This is a typical PageRouter Pro configuration. PageRouter parses messages from CAD
and routes them to one or more destinations based on simple programming. For
example, a parsed or not parsed message can be sent at the same time to a pager and
to an email address; a message can be sent to a Smartphone and to an email address;
someone can send an email to one or more pagers or to a group with Smartphones.
Routing for each message can have a combination of one or more destinations.

PageRouter's modular approach allows you to configure it to your specific needs. Buy
PageRouter for use with your simulcast system for parsing and paging and add the
TeraMessage option later.

You can buy PageRouter with the TeraMessage option even if you do not need to send
messages to pagers.

You can always add the TeraMessage option to your existing PageRouter system.